Conference & Events Executive

About Us

Perfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252-guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb. 

About the Role

Are you a seasoned sales professional with a passion for the hospitality industry? We’re looking for an experienced Conference & Events Executive to join our vibrant sales team! This is your opportunity to be part of a well-established hotel and contribute to our ongoing success.  As the Conference & Events Sales Executive you will be responsible for the efficient organisation and coordination of all administrative aspects of the C&E department and providing management support to sales team management.

 Duties and Responsibilities

• Managing client contracts/BEOs relating to Conference & Events
• Prepare client correspondence such as banquet event orders and general correspondence
• Drive upsells to ensure conversion targets are achieved and monitor success on a monthly basis
• Communicate with guests at every opportunity and ensure the overall profitability and successful execution of relative client events
• Maintain an efficient administrative environment, have the ability to perform at high standards and achieve objectives despite the circumstances
• Participate in client entertaining, functions, familiarisations, sites and industry network events
• Continuously deliver functions and events that meet and exceed client expectations
• Following up with all clients to ensure a successful event was delivered and potential repeat business is achieved
• Liaising with the entire operations team to ensure high quality, impeccable service and experience is provided
• Effectively communicating with all internal and external stakeholders to ensure the highest of quality service and professional standards are delivered in the required time frames
• Assist with additional duties as required.

Skills and Experience

• A minimum 2 years experience in Conference & Events Management or relevant experience
• Experience with CRM Systems in particular salesforce (preferred)
• Superior customer service skills and experience
• Experience in a similar position in a 5 star hotel preferred
• Sound computer skills in the Microsoft Computer Suite
• Demonstrated sales skills
• Impeccable presentation and advanced communication skills
• A high level of organisation and able to show initiative
• An eye for detail and the ability to liaise with multiple hotel departments.

Culture and Benefits

• Great career opportunities and development
• Food & beverage discounts in all F&B outlets within the Hotels
• Dry Cleaning
• Onsite parking at a discounted rate
• Complimentary Staff meals

 How to Apply

If you believe you have the drive, skills and experience to succeed in this role please click the 'Apply Now' button to be re-directed to our website http://www.stamford.com.au/careers/job-vacancies where you can complete our application.

You must be an Australian Resident to apply or have Visa Rights to work in Australia.

Stamford Hotels & Resorts is an Equal Opportunity Employer.

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