Food and Beverage Attendant

Do you have a passion for hospitality and delivering exceptional customer service?

Stamford Plaza Melbourne is seeking enthusiastic, energetic and customer-focused Food & Beverage Attendants to join our team. Whether serving guests in our restaurant, bar, room service or conference and events spaces, you'll play an important role in creating memorable dining experiences while representing one of Australia's leading luxury hotel brands.

If you enjoy working in a fast-paced environment, thrive as part of a team and take pride in delivering outstanding service, we'd love to hear from you.

• Permanent full time position
• Rotating shifts including AM, PM and weekends

About Stamford Hotels and Resorts:

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

About the Role:

As a Food & Beverage Attendant, you will be responsible for delivering exceptional dining experiences across our restaurants, bars, room service and conference and events operations. Every shift is different, offering the opportunity to interact with a diverse range of guests while providing genuine, personalised service that exceeds expectations.

You will be the face of our Food & Beverage team, welcoming guests, taking food and beverage orders, serving meals and beverages, and ensuring every guest enjoys a memorable experience from arrival to departure. Whether serving breakfast, lunch, dinner, cocktails or large-scale functions, you'll take pride in delivering professional, attentive and efficient service.

Working closely with the kitchen, bar and Front Office teams, you will help ensure the smooth day-to-day operation of our food and beverage outlets while maintaining the highest standards of presentation, cleanliness and guest satisfaction.

This role is ideal for someone who enjoys working in a fast-paced environment, thrives under pressure and has a genuine passion for hospitality. You'll have the opportunity to develop your skills across multiple outlets, build lasting relationships with guests and colleagues, and contribute to the success of one of Melbourne's leading five-star hotels.

Key Responsibilities:

• Welcome guests in a friendly and professional manner.
• Deliver exceptional food and beverage service to hotel guests.
• Take food and beverage orders accurately and efficiently.
• Serve meals and beverages while maintaining five-star service standards.
• Prepare restaurant and function areas before, during and after service.
• Maintain cleanliness and presentation of all service areas.
• Process guest payments accurately.
• Promote menu items, beverages and special offers.
• Work collaboratively with the kitchen and wider hotel team.
• Ensure compliance with food safety, RSA and workplace health and safety requirements.

About You:

• Previous Food & Beverage or hospitality experience (preferred but not essential).
• A genuine passion for customer service.
• Excellent communication and interpersonal skills.
• A positive, energetic and team-focused attitude.
• Strong organisational skills and attention to detail.
• The ability to work efficiently in a fast-paced environment.
• Flexibility to work a rotating roster, including evenings, weekends and public holidays.
• A current Responsible Service of Alcohol (RSA) certificate (essential).
• Full Australian working rights.

Culture & Benefits:

As a team member with us you can expect to receive:

• Opportunity to progress within the organisation
• Staff meals on duty
• Discounts within the group on Food & Beverage and Accommodation
• Get noticed for your great work through our Rewards and Recognition program. 

We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview. 

How to Apply

If you have the experience, we'll give you the opportunity.

Please submit a cover letter and resume. We thank you in advance for taking the time to apply for our exclusive role, please note that only shortlisted candidates will be contacted for an interview. 

No recruitment agencies please.  

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, covered under applicable law. Interviews will be conducted concurrently with the live ad.

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