Food and Beverage Team Leader

Stamford Plaza Melbourne are currently seeking an experienced and motivated Food & Beverage Team Leader to join our dynamic hospitality team. This is a fantastic opportunity for a passionate hospitality professional who enjoys leading from the front and delivering exceptional guest experiences.

• Permanent full time position
• Rotating shifts including AM, PM and weekends

About Stamford Hotels and Resorts:

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

About the Role:

In this role, you will support the daily operations across our Food & Beverage outlets, including restaurant service, functions, and bar operations. You will assist in leading the team during service, ensuring high service standards are maintained while creating a positive and professional environment for both guests and colleagues.

Stamford Plaza Melbourne is located in Little Collins Street Melbourne CBD close to conveniently accessible by public transport and less than five minutes away from Bourke Street Mall.

To be successful in this role, we seek applicants who like to be of service to others, who have table service experience, this includes the subtly of upselling.

Our Food and Beverage Team are dynamically flexible, they can be rostered either, in on the AM, PM shifts including weekends.

Key Responsibilities:

• Uphold Stamford’s service standards, this includes immediate guest acknowledgement via verbal greeting paired with a warm smile
• Provide exceptional service to our guests

• Lead the team during service periods, ensuring a smooth and efficient operation
• Deliver exceptional guest service and handle guest enquiries or concerns in a professional and timely manner
• Support the training, development, and mentoring of team members, including new staff onboarding
• Ensure all areas are set up and maintained to the highest presentation standards
• Monitor stock levels, assist with ordering, and ensure correct handling of food and beverages
• Maintain strong communication between the kitchen, bar, and service teams
• Ensure compliance with food safety, hygiene, RSA requirements, and workplace health and safety standards
• Support management in achieving departmental targets, service standards, and guest satisfaction goals
• Assist with conference and event service when required

• Display empathy and kindness to all internal and external guests

• Preparing and serving a variety of beverages, including cocktails, beers, non-alcoholic drinks and hot beverages.
• Setting a high standard of work and representing the ‘Stamford Way’
• Exceptional knowledge of our food and beverage menu

About You:

• Previous experience in a Food & Beverage supervisory or leadership role within a hotel, restaurant, or high-volume venue

• Strong knowledge of restaurant, bar, and function service. Barista & Bar experience 

• A hands-on leader who enjoys working alongside the team during busy service periods
• Ability to motivate and support team members to deliver high standards of service.

• Strong communication skills and detail oriented
• Flexibility in your availability, across a 7 day rotating roster
• Passion for hospitality and providing excellent customer service.
• Valid Responsible Service of Alcohol certificate or willing to obtain.
• Food Safety and Handling Certificate or willing to obtain. 

Culture & Benefits:

As a team member with us you can expect to receive:

• Opportunity to progress within the organisation
• Staff meals on duty
• Discounts within the group on Food & Beverage and Accommodation
• Get noticed for your great work through our Rewards and Recognition program. 

We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview. 

How to Apply

If you have the experience, we'll give you the opportunity.

Please submit a cover letter and resume. We thank you in advance for taking the time to apply for our exclusive role, please note that only shortlisted candidates will be contacted for an interview. 

No recruitment agencies please.  

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, covered under applicable law. Interviews will be conducted concurrently with the live ad.

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