Night Auditor

Are you someone who thrives in a fast paced, dynamic environment and enjoys balancing numbers with customer service? As our Night Auditor, you’ll be the backbone of our hotel operations overnight.

You’ll combine financial accuracy with exceptional guest service, ensuring that everything runs smoothly while the hotel sleeps. This is your chance to work within a small team, solving problems creatively, and make a real impact on our nightly operations.

• Permanent full time position
• Working across a 7 night roster
• Shift times are 2300-0730
• Located in Melbourne CBD

About Stamford Hotels and Resorts

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally, and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset.

We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

The Role:

As a Night Auditor, you will play a vital role in ensuring the accuracy of hotel accounts and delivering outstanding guest service during the night shift.

You will be a primary point of contact for guests during overnight hours, managing front desk operations, handling financial reconciliations, and maintaining a secure and welcoming environment.

Core Responsibilities:

• Perform nightly audit of hotel accounts, reconciling all revenue, transactions, and reports accurately.
• Ensure the integrity of the hotel’s financial records and prepare reports for management review.
• Check-in and check-out guests during overnight hours, providing exceptional guest service.
• Handle guest inquiries, requests, and concerns in a professional and timely manner.
• Monitor hotel security and safety procedures throughout the night shift.
• Maintain accurate and organized records of all transactions and communications.
• Collaborate with other departments to ensure smooth operations and assist with any urgent matters.
• Assisting with luggage and transport
• Assisting with Food and Beverage operations including room service.

About You:

• Previous experience in hotel front office, accounting, or audit preferred.
• Familiar with hotel systems example Opera Cloud, POS
• Responsible Service of Alcohol certificate
• Strong attention to detail and numeracy skills.
• Excellent communication and interpersonal skills.
• Ability to work independently during overnight hours.
• High level of integrity and discretion handling confidential information.
• Proactive, solution-oriented, and able to respond calmly to unexpected situations.

Benefits & Perks

• Supplied meals during allocated rostered shifts
• Dry cleaning
• Career growth opportunities

How to Apply

If you have the experience, we'll give you the opportunity. Please submit a cover letter and resume.

We thank you in advance for taking the time to apply for our exclusive role, please note, only shortlisted candidates will be contacted for an interview.

No recruitment agencies please. 

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.

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