Special Assistant

Job Overview

To lead strategic initiatives that shape the hotel’s growth and operational excellence. Reporting to the Vice President of Operations, the role drives cross-departmental projects, streamlines processes, and ensures effective collaboration between stakeholders. It involves direct involvement in executive decision-making and offers hands-on exposure to all areas of hotel leadership.

Responsibilities

1) Strategic Project Leadership & Revenue Growth

• Lead and support strategic projects to enhance operational performance and identify new revenue streams.
• Develop and implement tailored sales and revenue strategies to drive commercial growth in the local market.
• Support ad hoc initiatives and confidential assignments as directed by the VP of Operations.

2) Project Management & Execution

• Coordinate timelines, resources, and deliverables for strategic and operational projects.
• Conduct data-driven research and benchmarking to inform executive decisions.
• Align project outcomes with overall business objectives.

3) Research, Analysis & Benchmarking

• Evaluate existing operational practices and performance metrics.
• Implement initiatives to optimise efficiency and quality of service.
• Partner with Heads of Department to drive continuous improvement

4) Leadership & Cross-Functional Collaboration

• Collaborate with internal departments and external partners to ensure smooth project execution.
• Assume leadership of hotel operations in the General Manager’s absence.

5) Sales, Revenue & Confidential Assignments

• Develop and implement tailored sales and revenue strategies to drive commercial growth.
• Support ad hoc initiatives and confidential assignments as directed by the VP of Operations.
• Other duties, tasks and projects as assigned

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree preferred).
• Certifications in Revenue Management are advantageous.
• Additional training in Leadership, Operations, or Strategic Management will be a plus.
• 7+ years of experience in the hospitality industry, preferably in upscale or luxury hotels.
• Proven track record of leading strategic projects and driving measurable business growth.

How to Apply

If you have the experience, we'll give you the opportunity. 

Please submit a cover letter and resume. We thank you in advance for taking the time to apply for our exclusive role, please note that only shortlisted candidates will be contacted for an interview.

No recruitment agencies please. 

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.

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