Assistant Food & Beverage Manager
Job No:
STAM2025301171
Location:
Melbourne
Stamford Plaza Melbourne is a five-star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an Assistant Food & Beverage Manager to join and lead our F&B team.
- Permanent full time position
- Rotating shifts (AM, PM and weekends)
About You
The successful applicant will be responsible for:
- achievement of the food and beverage budget for all F&B outlets (restaurant, bar, banquets and room service)
- develop and train staff on F&B standard operating procedures to maintain a high standard of service
- ensuring staff are well versed with the current menu and promotional offers
- ensuring staff upsell food and beverage items
- empowering staff to deliver exceptional customer service
- managing, coaching and mentoring a team of food and beverage attendants
- maintaining cleanliness standards in outlets including knowledge of food handling and hygiene
- handling guest complaints with confidence and in a professional manner
Stamford Plaza Melbourne are looking for a person who has:
- proactive and positive focus with a passion for the hotel and hospitality industry
- experience as a Food and Beverage Restaurant / Outlet Manager in a 4 or 5 star hotel (highly desirable)
- attained a current Victorian Responsible Service of Alcohol certification (mandatory)
- computer literacy (MS Office, Micros, OPERA) (desirable)
- ability to coach, mentor and lead a team of F&B attendants
- strong accuracy and attention to detail
- an ability to work under pressure
- excellent customer service skills (both internal and external)
- exceptional organisational skills and an ability to follow tasks through to completion
- excellent problem solving
- well groomed and professional in appearance
- commitment with flexibility to work mornings, evenings, over nights, weekends and public holidays
In addition, we can offer you:
- On site Dry Cleaning
- Free Staff meals
- Employee reward and recognition programs
- Career Development Opportunities
- Close to Public Transport
#spm
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