Group Reservations Coordinator
Job No:
STAM2024290802
Location:
Sydney Airport
Stamford
As Australasia's leading owner and operator of landmark luxury hotels, Stamford is committed to exceeding the highest expectations of excellence of all our guests. Stamford welcomes people who share this passion and who have a positive approach to 'simply exceptional service'.
The Stamford Plaza Sydney Airport, is a 5 star 315 room hotel, located at the entrance to the Sydney domestic airport. We are currently seeking an experienced, passionate and customer service focused Full Time Group Reservations Coordinator to join our team.
About the role
Reporting to the Reservations Manager this position sees you promoting and selling the Stamford Plaza Sydney Airport and Sir Stamford Circular Quay accommodation, services and facilities.
You will be quoting, confirming, liaising with clients & loading groups as well as assisting in taking FIT bookings from a range of guests and booking channels. Your flair for sales, and positive personality will be well suited to our friendly office environment. You will be managing and coordinating activities of the reservation team members providing reservations and customer service skills.
Passionate about providing high quality service, with your impeccable attention to detail you will be a vital member of the Reservations Department.
The successful candidate needs to possess the following experience and skills:
- A strong background in Reservations or Hotel Reception is essential
- Outstanding written & verbal communication skills
- The ability to multi-task as well as work under pressure
- A team player, with flair for sales
- Impeccable attention to detail
- Experience with Opera PMS is essential
About you:
- You love working in a fast paced environment
- Passion for hotels and their people
- You think outside the box, and enjoy problem solving
- You have been exposed to other Hotel departments
About the Benefits
- Great employee discount on food & beverage at all Stamford Hotels & Resorts
- Dry cleaning for business attire
- Free duty meals
- Complimentary parking
- Career development opportunities.
How to Apply
If you are interested in applying for the above position, please forward your application (covering letter and CV) via the link below.
Please note we will ONLY be contacting candidates who are successful for an interview. The successful applicant must hold or be willing to obtain a National Police Clearance
Stamford Hotels and Resorts is an Equal Opportunity Employer.
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