Conference & Events Manager
Job No:
STAM2024030112
Location:
Melbourne, Victoria
Stamford Plaza Melbourne is a five-star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking a Conference & Events Manager to lead and manage our conference sector. This position will suit a candidate who loves to proactively seek new opportunities, whilst managing our current clients.
About the Role
We are currently seeking an enthusiastic and professional Manager to lead our Conference and Events Team. Reporting to the Director of Sales & Marketing, you will work closely with the Banquet Operations Manager, Executive Chef and Food & Beverage Manager. This is a hands-on role, which requires strong management, people development and relationship building skills.
Duties and Responsibilities
- You will be responsible for managing and developing a team of professionals to the highest standards to organise corporate events, weddings, social and special functions.
- Contribute to the selling strategy of the hotel, and manage the department to achieve that strategy.
- Provide regular reports on revenues against budget, and to provide accurate forecasting.
- Drive conference and banquet revenue and implement up to date selling strategies to maximise lead conversion into sales.
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market.
- Monitor workloads and accuracy of the departments performance.
- Organise functions for key clients and major events.
- Pro-actively follow up quotes and enquiries to develop business.
- Pro-actively source new business opportunities through past business, contacting local offices, and utilizing social platforms such as LinkedIn for potential new event booking contacts.
- Build strong relationships with customers and deal with any customer feedback.
- Ensure the complete administration and execution of all planned events.
- Forge open communication with banquet operations and kitchen to provide accurate information for a smooth handover of functions from banquet sales to banquet operations.
- Pro-actively source new business opportunities.
- Connect with PCO’s and event booking organisations for new potential.
- Source and build social event programs.
- Conduct famils with industry bookers and past clients.
Skills and Experience
- A minimum of 2 years as a Conference and Event Manager
- Proven record of event sales in the industry
- Demonstrated leadership capability with the ability to lead and inspire a team.
- A sound knowledge of the Hospitality Industry and local market
- Must be proficient in MS Word & MS Excel
- Knowledge of Delphi systems is an advantage.
- A warm, friendly, professional manner towards all clients and staff
- The ability to multi-task and work closely with the Sales and Marketing Team
Culture and Benefits
Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the core values that unify all members of our company. We believe our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member with us you can expect to receive;
- Great career opportunities and development
- Food & beverage discounts in all F&B outlets within the Hotels
We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview.