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Banquet Operations Manager

Job No: STAM2022190765
Location: Brisbane

About Us

Perfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252 guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb

About the role

We are currently seeking an energetic and well rounded professional Banquet Operations Manager to lead our Banquets Team. As Banquet Operations Manager, you will be instrumental in the implementation and maintenance of Stamford Plaza Brisbane’s philosophy of providing exemplary service for all Conferences and Events. 

 Qualifications and Experience:

  • Minimum 2 years experience in leading Banquet Operations in a 5 star Hotel environment
  • Must have an RSA Certificate
  • Must have legal rights to work in Australia

Skills and Responsibilities:

  • Effectively supervise and motivate your team
  • Be organised and have an eye for detail
  • Be able to multi task in a fast paced environment while constantly maintaining a calm demeanour
  • Strong time management skills
  • Ability to build strong customer relationships 
  • Exceptional verbal and written communication skills 
  • A strong understanding of budgeting and effective rostering and cost management
  • Ability to work effectively with the catering sales team to achieve a shared goal
  • Flexibility of working afternoons and evenings including weekends and public holidays
  • Have the ability to deliver exceptional service standards and overall customer experience

Culture and Benefits

Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the core values that unify all members of our company. We understand that our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member of Stamford Plaza you can expect to receive;

  • Complimentary duty meals
  • Food & beverage discounts in all F&B outlets within the Hotels
  • Competitive salary
  • Dry cleaning
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