Assistant Conference & Events Manager
Job No:
STAM2022190725
Location:
Brisbane
- Beautiful location on the Brisbane River
- Excellent team environment and career opportunities
- Competitive Salary Package & Employee Benefits
About Us
Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia and New Zealand. The hotel portfolio consist of nearly 1800 rooms and over 1000 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally, and is involved in the development of high end luxury residential units in Australia.
At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the wider community.
To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb.
About the Role
We are currently seeking an enthusiastic and professional Assistant Manager to co-lead our Conference and Events Team. Reporting to the Conference & Events Manager, you will work closely with the Banquet Operations Manager, Executive Chef and Food & Beverage Manager. This is a hands-on role, which requires strong management, people development and relationship building skills.
Duties and Responsibilities
- You will be responsible for co-managing and developing a team of professionals to the highest standards to organise corporate events, weddings, social and special functions
- Contribute to the selling strategy of the hotel, and manage the department to achieve that strategy
- Provide regular reports on revenues against budget, and to provide accurate forecasting
- Drive conference and banquet revenue and implement up to date selling strategies to maximise lead conversion into sales
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
- Monitor workloads and accuracy of the departments performance
- Organise functions for key clients and major events
- Pro-actively follow up quotes and enquiries to develop business
- Build strong relationships with customers and deal with any customer feedback
- Ensure the complete administration and execution of all planned events
- Forge open communication with banquet operations and kitchen to provide accurate information for a smooth handover of functions from banquet sales to banquet operations.
Skills and Experience
- A minimum of 3 years as an Assistant Conference and Event Manager (or similar)
- Proven record of sales & conversion skills in the Industry
- Demonstrated leadership capability with the ability to lead and inspire a team
- A sound knowledge of the Hospitality Industry and local market
- Must be proficient in MS Word & MS Excel
- Knowledge of Delphi systems is an advantage
- A warm, friendly, professional manner towards all clients and staff
- Pride in personal grooming & presentation
- Ability to manage daily conflicting priorities
- An entrepreneurial and creative thinker
- The ability to multi-task and work closely with the Sales and Marketing Team
Culture and Benefits
Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the core values that unify all members of our company. We believe our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member with us you can expect to receive;
- Great career development opportunities
- Food & beverage discounts in all F&B outlets within the Hotels
- Complimentary duty meal
- Complimentary uniform laundering