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Food & Beverage Manager

Job No: STAM2019082383
Location: Melbourne

Stamford Plaza Melbourne is a five star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an enthusiastic and driven Food & Beverage Manager to join our award winning team.

We are now seeking an enthusiastic and driven Restaurant and Bar Manager to join our award-winning team.Reporting to the Hotel Manager and working closely with the Head Chef and the wider hotel team, your responsibilities include the following:

  • Develop and train staff on F&B standard operating procedures to maintain a high standard of service
  • Empowering staff to deliver exceptional customer service
  • Achievement of the food and beverage budget for all F&B outlets (restaurant, bar, banquets and room service)
  • Ensuring staff are well versed with the current menu and promotional offers
  • Ensuring staff upsell food and beverage items
  • Developing and implementing marketing strategies to drive patronage across all meal periods
  • Managing, coaching and mentoring a team of food and beverage attendants
  • Maintaining cleanliness standards in outlets including knowledge of food handling and hygiene
  • Handling guest complaints with confidence and in a professional manner

Stamford Plaza Melbourne are looking for a person who has:

  • Proactive and positive focus with a passion for the hotel and hospitality industry
  • Attained a current Victorian Responsible Service of Alcohol certification (mandatory)
  • Ability to coach, mentor and lead a team of F&B attendants
  • Strong accuracy and attention to detail
  • An ability to work under pressure
  • Excellent customer service skills (both internal and external)
  • Exceptional organisational skills and an ability to follow tasks through to completion
  • Excellent problem solving
  • Well groomed and professional in appearance
  • Commitment with flexibility to work mornings, evenings, weekends and public holidays

As a team member with us you can expect to receive:

  • Great remuneration package including a bonus incentive scheme
  • The opportunity to work with industry professionals in an exciting hotel environment;
  • Close to Public Transport
  • Free staff meals
  • Employee reward and recognition programs
  • Exiting career prospects for further development
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