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Concierge

Job No: STAM2019082371
Location: Melbourne

Stamford Plaza Melbourne is a five star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an enthusiastic and energetic Concierge to join our award winning team.

The successful applicant will be responsible for:

  • Representing the Stamford Plaza brand with every guest interaction
  • Ensuring the safety and security of guests, staff and hotel property at all times
  • Professionally resolving guest complaints resulting in a win / win outcome where possible
  • Meeting and assisting VIPs, groups and tours on arrival and departure
  • Assisting other operational outlets during peak service times
  • Assisting with Valet service, Doorman and Porter duties

Why we want you?:

  • Current drivers license
  • Experience in a 5 star environment (highly desirable)
  • Experience with hotel booking systems – preferably Opera (desirable)
  • Exceptional attention to detail
  • Excellent communication skills (both written & verbal)
  • Well groomed and professional in appearance
  • The ability to work under pressure and multitask
  • Ability to work independently and as part of a team
  • Excellent problem solving skills
  • Commitment with flexibility to work mornings, evenings, weekends and public holidays
  • Proactive focus and shares a passion for the hospitality industry

The successful applicant will be flexible and able to work on a roster which includes morning, evening, weekends and public holidays.

If this does sound like YOU and you are seeking a new challenge with the possibility of future career development and growth, then please apply.

In addition, we can offer you fantastic benefits:

  • Fantastic Salary Package
  • Close to Public Transport
  • Complimentary Dry Cleaning of Staff Uniforms
  • Free staff meals
  • Employee reward and recognition programs
  • Career Development Opportunities 
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