Reservations Team Leader
- Great Career Opportunity
- Excellent Salary & Employee Benefits
- Exciting Hotel Environment
Stamford Plaza, one of Brisbane's finest five star hotels, is currently looking for a Full Time Reservations Team Leader to join our busy and dynamic Reservations Department.
Stamford Plaza Brisbane is a busy luxury 252 room hotel in the CBD offering guests a range of room types and food and beverage facilities to the highest standards. To find out more about the Hotel and to see what is on offer please visit our website: www.stamford.com.au/spb.
A little bit about the role:
Reporting directly to the Reservations Manager this position sees you promoting and selling the Stamford Plaza Brisbane Hotel accommodation, services and facilities. You will develop a good working relationship with corporate accounts, travel agents and tour operators ensuring 5 star customer service is provided to all our guests. In the absence of the Reservations Manager you will be responsible for supervising a team of 3, overseeing the operational day to day coordination of the office and ensuring a smooth running Reservations Department.
Qualifications and Experience required for the role:
Minimum 1 years experience in a similar role
Must have previous reservations experience
Proficient in the use of Opera PMS is highly desirable
Must be an Australian Resident
To thrive in this role the successful candidate must have:
The ability to work flexible hours, including Saturdays
Exceptional telephone etiquette and clear dictation
Excellent attention to detail
A high level of communication – verbal, written and listening
The ability to prioritise tasks, remain organised and in control with daily responsibilities
Excellent personal presentation
Dedicated to providing 5 star service
Above award salary
Free staff meals
Discounted accommodation throughout Stamford Hotels & Resorts
Food & beverage discounts in all F&B outlets within the Hotel
We thank you in advance for your interest in this position however only short listed candidates will be contacted for interview purposes.
Good luck with your application!
Stamford Hotels & Resorts is an Equal Opportunity Employ