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Human Resources Manager

Job No: STAM10082018
Location: Brisbane

  • Luxury 5 star Hotel in Brisbane’s CBD
  • Supportive and dynamic team
  • Excellent CBD location

About Us

Perfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252 guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb

About the Role

We are currently seeking an experienced professional to own and lead the People agenda in our Brisbane hotel. On a day to day basis you will partner closely with the Hotel General Manager and the management team on recruitment and selection, training, staff counselling and employee relations issues. You will continuously explore opportunities to improve our employer brand value, both at the hotel level and as a Group and act as an advocate for change by constantly pushing the envelope on talent initiatives. Our ideal candidate will have a passion for guest service, excellent communication and be able to foster genuine relationships with staff at all levels.

Duties and Responsibilities

  • Lead the Brisbane HR team and work closely with the Hotel GM on all people matters
  • Manage all employee relations matters including Award interpretation, Enterprise Agreement and common law contract matters
  • Manage WorkCover issues and return to work programs
  • Exceptional eye for detail for drafting contracts and other confidential documents
  • Assist Department Heads with co-ordination of staffing levels
  • Empathetic and mature approach to management of staff issues
  • Have a high level of communication – verbal, written and listening
  • Be confident in public speaking and conducting presentations

Skills and Experience

  • Tertiary qualifications in Human Resource Management and an up to date knowledge of legislation
  • Minimum 3 years experience in a similar role
  • Must be proficient using Microsoft Word, Microsoft Excel, PowerPoint and Microsoft Outlook
  • Experience using KRONOS or other similar time and attendance system
  • Experience using ConnX Employee Services Portal or other similar HR system
  • Experience in management of Workcover and RTW processes

Culture and Benefits

Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the core values that unify all members of our company. We believe our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member with us you can expect to receive;

  • Excellent salary package & employee benefits
  • Great career opportunities and development
  • Food & beverage discounts in all F&B outlets within the hotels
  • Free staff meals
  • Dry cleaning

Privacy Acknowledgment

The personal information provided in this form is collected for the purpose of assessing your suitability for employment with Stamford Hotels and Resorts (Australia and New Zealand). The personal information provided will be used in accordance with Stamford Hotels and Resorts privacy policy, particularly for the following purposes:

  • To process the application for the specific position you have applied for,
  • To process the application for other open positions with the Stamford Hotels and Resorts which you may be suitable for, and
  • To conduct necessary reference checks

Stamford Hotels and Resorts may use third party service providers with whom it contracts as part of its business operations to carry out certain human resources-related functions. Stamford Hotels and Resorts will ensure that such third party service providers use the personal information as instructed and for no other purposes. Stamford Hotels and Resorts have in place security and control measures to protect the personal information from unauthorised access and disclosure. By submitting this application, I hereby consent to the collecting, processing and use of my personal information as outlined above and I understand that I have the right to access my data and seek to have it altered, if necessary, in accordance with applicable personal data protection laws. I also understand and acknowledge that my relevant personal data may be transferred outside of Australia / New Zealand during the course of my employment.


Stamford Hotels and Resorts in Australia is obligated under the Privacy Act (1988) Cth, in New Zealand Privacy Act (1993) which regulates how it collects, uses and discloses personal information that we hold about you. By completing this Application form, you are supplying us with personal information. To enable us to discuss the information you have provided to use with your referees, the law requires we obtain your consent. By ticking, crossing or otherwise marking the "yes" box below, you explicitly and irrevocably consent to Stamford Hotels and Resorts or one of its associated companies discussing and disclosing your personal information with the referees you have listed above and other companies (including associated companies) in the Stamford Hotels and Resorts Group. 

I declare the information given in this application is true to the best of my knowledge. I understand that any act on my part in withholding the information and/or making any false statement in this application for employment is in itself sufficient grounds for dismissal. I also give consent to any investigation of the above information for the purpose of verification.


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