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Revenue Manager

Job No: SPM04011901
Location: Melbourne

About Us

Stamford Hotels and Resorts is one of the largest owner/operators of premium quality hotels in Australia and New Zealand with over 2,000 rooms, 2,000 employees and residential assets. The Group operates seven hotels in the 5 star market segments, with a unique portfolio of landmark premium and luxury hotels in key geographic locations – Sydney, Melbourne, Brisbane, Adelaide and Auckland.

About the Role

Stamford Plaza Melbourne is seeking a dynamic revenue strategist to join our leadership team at Stamford Plaza Melbourne in the role of Revenue Manager. Reporting directly to the General Manager of the Hotel operationally at the hotel level and to the Group General Manager of Revenue functionally, you will  have full responsibility for Revenue Management at the hotel. You will work closely with our Reservations Manager and the Reservations Team. Your primary responsibility is to maximising revenue opportunities through focussed yield management practices and strategies and deploy distribution strategies to achieve revenue targets. As part of this role, you will also be required to provide reports on market intelligence, business climate, economic and occupancy trends and buying patterns. This is truly an exciting opportunity for an experienced Revenue Manager to join a luxury five star hotel environment in Melbourne.  

Duties and Responsibilities

  • Managing occupancy, revenue and yield in line with company procedures
  • Updating allocations, allotments and rates on third party websites, GDS, hotel website and manage the channel management system
  • Optimizing RevPAR by analyzing/forecasting demand and establishing effective selling strategies and ensuring strong market mix
  • Conducting ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition
  • Overseeing the Reservations department (FIT and Group reservations)
  • Completing various reports and analyse the data and recommend solutions to improve revenue
  • Work in conjunction with the Sales and Marketing team on maximising all revenue opportunities
  • Assess, manage and analyse pricing strategies and Identify new revenue opportunities

Skills and Experience required

  • Tertiary qualifications in Hotel Management (highly desirable)
  • Five years hotel leadership experience to guide the Revenue and Reservations team with three years in a comparable revenue management role
  • Forecasting and reporting experience
  • Demonstrated ability to work to targets and budgets
  • Computer literacy in Microsoft Office, Hotel Reservations and Revenue Management System (preferably Opera and Siteminder)
  • Strong attention to detail
  • Strong analytical, business acumen and strategic thinking skills
  • Ability to work under pressure in a fast paced environment
  • Proactive and an ability to use initiative
  • Ability to work autonomously and as part of a team
  • Excellent communication skills (both written and verbal)
  • Shares a passion for the hospitality industry

Culture and Benefits

Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the core values that unify all members of our company. We believe our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member with us you can expect to receive

  • Excellent Salary Package & Employee Benefits
  • Great career opportunities and development
  • Food & beverage discounts in all F&B outlets within the Hotels
  • Free Staff meals
  • Dry Cleaning

If you are passionate for our industry, love numbers and understand the value of providing internal and external guests with an exceptional environment and personalised attention, you may be just the person we are looking for!


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